Your documents will be page shows the categories and types of verification you should provide Follow this link to view an instructional video about reporting changes online Opens in a new window Opens in a new window Opens in a new window, or see the instructions below. Then look for the ‘Associate Case’ instructions. your computer by using the “Browse” button; • can mail or upload your documents. Now, you can report changes and upload supporting verifications/documents through your MyAccount (online client benefits account). If you do not yet have a client ID number, you can update MyAccount later to associate it with your case. If you already have opened a MyAccount and have NOT YET associated your client ID number with it. www.connect.ct.gov and www.ct.gov/dss/apply; It could be because it is not supported, or that JavaScript is intentionally disabled. from 8 a.m. to 4 p.m. **Field Offices and our telephone Benefits Center are closed on Wednesdays It seems that JavaScript is not working in your browser. Some of the features on CT.gov will not function properly with out javascript enabled.         You can then print the The DSS now has a single, statewide toll-free number for client access. return to the MyAccount homepage, click the. • Current DSS clients can visit www.connect.ct.gov to set up online accounts (called ‘MyAccount’) and get benefit information and report changes in income, household size or other factors without visiting or calling their local DSS office (please see Highlighted section below). 2016 CT.gov | Connecticut's Official State Website, •  Clients and the general public can visit. Note: please upload each type of document separately. to allow our staff time to process applications, renewals and related work. Customers can access benefit and application information, at Take the photo against a background with a strong contrast between the document/item and the surrounding area. include the cover sheet anytime you send documents to DSS. This is especially helpful for clients in reporting income changes, household member changes, and other eligibility-related information and documentation. For list, please visit Department of Social Services Field Offices Page. Don’t worry, it’s easy to link your client ID number with your MyAccount in this way. • Click on the Submit button to upload document Valid File Formats You will also have the option of speaking to a worker, if you choose, during business hours. •  Clients and the general public can visit www.connect.ct.gov to apply online for services. • Clients and the general public can also visit, to check on food, cash and medical service eligibility through a, • The ConneCT online portal is also available on the main DSS webpage at, DSS clients are now able to report changes and upload supporting verifications/documents through their MyAccount (online client benefits account)! button; •         It is important that you You will have the option to submit your supporting documentation electronically to FSD at the end of the application when you select Submit. DSS clients are now able to report changes and upload supporting verifications/documents through their MyAccount (online client benefits account)! You can report changes in income, household size, and other eligibility-related information (please scroll down to see list of changes to report). and Child Support services. Please use this new, toll-free service instead of the local DSS numbers you have been using. Save time and get 24/7 access to DSS. to identity your documents. To From either the Flow or the datasets list, click on New dataset > Upload your files. Once eligible for services, please update MyAccount with your client ID number, when received; look for the ‘Associate Case’ section of your MyAccount to do this. You will also have the option of speaking to a worker, if you choose, during business hours. Please visit • DSS services are available at 12 field offices. You • DSS services are available at 12 field offices. category gives you the area where you may need to provide more information, To reach our Client Information Line & Benefits Center: (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties), • Follow the prompts to get the information you need.

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