Actiontec C1900A; Actiontec C2000A; Actiontec C2300A; Actiontec C3000A; Actiontec PK5000; Actiontec PK5001A; Actiontec Q1000; Actiontec Q2000; Adtran C424G; Calix C844G; Cisco DDR2200; ... How to upgrade your modem's firmware; CenturyLink compatible modems; Top Tools. If your firmware upgrade is getting stuck you might want to make sure you temporally turn off any anti-virus software. Restoring the device to factory settings removes all previous user configurations. That is not something that our technical support agents are trained in. My experience with your product has taught me what to watch for. I might put some CAT6 cable directly from the entrance box to my modem input. Trademark Policy | Your suggestions as to how to improve the inside wiring and if it is OK to terminate the Firmware Upgrade now will be greatly appreciated. What is the default username and password for Actiontec C1900A? Method 1: Using a small tool, gently press and hold the reset button until the power light turns amber, then release the button. Is there a way to Reset the Admin username and password back to defaults on my Actiontec device? If you are leasing that device from Centurylink I would suggest either having them replace the device or upgrading you to a different model. I am attempting to do this because I need to reboot the router. What is the issue that you are having? This category only includes cookies that ensures basic functionalities and security features of the website. 3.9 out of 5 stars 95. These cookies will be stored in your browser only with your consent. FREE Shipping. Next question is what kind of things are you trying to access remotely using TeamViewer? The power light will blink amber during a Local firmware upgrade. Will there be a update to the modems firmware?The WiFi is so slow.I get 10Mbps from Centurylink.Im Leasing the modem from CenturyLink.They keep telling me to reset the modem.Im like whats that gonna do with the WiFi being slow?Its a used modem.They didnt give me a new modem. The attenuation Downstream is (DS1) 21.6, (DS2) 57.9) db and Upstream (US1)8.9 and (US2) 46.9db. I've been monitoring the specs open the modem as it runs and for the past four hours I see many fewer errors. Thanks. Service Troubleshooter. Professional Support Services Available. Managed Network Services. Where can I find more information, documentation or support for the C1000A? | Warranty. Power is 17.4 dBm downstream and 8.6 dBm Upstream. There are 2 methods to restore default settings. C1900A GPL Website. Actiontec CenturyLink C1900A Wireless VDSL2 IPTV Router. Terms of Use | I am out of town now. Blinking Amber then Green The power light will cycle thru amber, off, green, off when a remote upgrade is in progress. Contact your ISP for firmware upgrades for devices supplied by the ISP. For more information see our Cookie Policy page. My bonded service is with CenturyLink using your C1900A product and they have been unwilling to contact you regarding my issue that has been with me since I got the service. My calls for service go to DISH and then they have Century Link call me back. I noticed this morning that CenturyLink released a new version of firmware CAC004-31.30L.95 for the Actiontec C1000A. This router alos uses linux to run itself. OK to close this Firmware Upgrade function and go back and see if the firmware was upgraded? Necessary cookies are absolutely essential for the website to function properly. The first question would be what firmware are you using? Used to be every week. Thanks! But I don't want to close the install program and go see if the firmware loaded in case it is just really slow in finishing up. These cookies do not store any personal information. I'm getting 5598 Near End CRC errors and 523 Far End CRC errors. Thanks for the reply. by admin | Jan 30, 2017 | products, VDSL, VDSL Featured, WiFi Routers & Gateways. It's only about 21 Mbytes so I can't imagine it isn't finished by now. I purchased this device at Best Buy. Copyright 2018 Actiontec Electronics, Inc. All Rights Reserved. When did you buy this device? The installed measured things at the outside box where his lines enter my house and said that it was "marginal, but would work". How to restore the C1000A to factory default settings. Since I updated the firmware it has been a month. I may need a new device but I thought i would try the suggestions first. I am disinclined to update my router firmware if I don't know that there isn't some critical vulnerability that was fixed; I would not go the risk of an upgrade just for a feature release that I did not need. Because we will need the Centurylink tech to be on the line so can have them help us troubleshoot your connection from their end. I bought it about a year ago. It was not supplied by an internet service provider. Trademark Policy Wish I hadn't got DISH is the loop. They are responsible for releasing any information about their firmware updates. But we have to have a CenturyLink tech on the line to help troubleshoot your connection from their end. Make sure the computer you are doing the upgrade with is connected directly to the unit with an ethernet cable. I've been having trouble with my internet connection and one of the recommendations was to ensure your firmware and drivers were up to date. Trademark Policy | We here at Actiontec Technical Support consider the C1000A to be an archived product and to the best of our knowledge, no new firmware will be released for this product. Actiontec does not maintain/provide firmware upgrades for devices supplied by an Internet Service Provider. by admin | Jan 30, 2017 | products, VDSL, VDSL Featured, WiFi Routers & Gateways. | Cookie Policy Internet Speed Test. I have run two parallel phone lines from the connection box in my basement to the phone jack near the modem. Using teamviewer to remote in to my desktop computer at home I can access the router, get the login screen, but I can not access any of the menu items (Quick Setup, Utilities, Advance Setup, etc). Unfortunately, It requires be physically there or being able to get to the utilities menu which I cannot do in it's current condition. I travel a lot. What type of cable do you suggest? I'm getting around 40 Mbs Down and about 5 Mbs up. Obtain Managed Services of your Optim™ Solution. This website uses cookies to improve your experience while you navigate through the website. Copyright 2020 Actiontec Electronics, Inc. All Rights Reserved. How am I suppose to get support if you don't support your device? When attempting to do so it kicks me back to the login screen. Do you know the release DATE of the upgrade and are there any release notes or change logs? Still need advice about a new line inside my home. Might also double up the lines and use two pairs of wire to reduce the resistance on the line. Looks like a line problem, could be in my house wiring. Yeah, that's exactly why I shy away from these "branded" devices. That would be a question for your ISP or someone who actually installs DSL service in homes. Method 1: Using a small tool, gently press and hold the reset button until the power light turns amber, then release the button. Warranty, C1900A - Wireless N Bonded VDSL2 Modem Router for CenturyLink. My C1000A keeps rebooting every day or so. Posted: Tue Nov 28, 2006 9:41 Post subject: ActionTec Routers: I really like the layout of DD-WRT and I would like to use it on my Actiontec since the interface JUST sucks. Privacy | Warranty, C1000A - Wireless N VDSL2 Modem Router for CenturyLink. If you are leasing that device from Centurylink I would suggest either having them … But after 55 minutes, The "Upgrading Firmware" screen on the modem still says "Please Wait!!" You should get better Wi-Fi speed with this device, thanks to the dual-band 802.11ac and 802.11n wireless technology. Method 2: Log into the device, click on Advanced, click on Configuration, click on the Restore button next to "Restore Modem to Factory Default State". Comprehensive services to design, deploy, monitor, manage and secure your wired and wireless networks. It stills shows the old version of the firmware, so it did NOT download the latest firmware. Please let us know if you have any other issues. In checking the various parameters, I see that it is not running the latest firmware, so I downloaded CAC004-31.30L.95 and told it to install it. In stock on November 8, 2020. My NAS devices are sitting behind it and they are getting hard to access. | Privacy In reading the comments above, I see that I should have contacted Century Link for upgrade help, but it is too late, I've already requested the upgrade and I believe it was downloaded. Z. I'm about fifty feet from the entrance box. I've heard that running a new heavier line to the modem might help. Z. $159.95 $ 159. I cancelled the firmware upgrade and went to "Modem Status". So I came to the company that made the device. You also have the option to opt-out of these cookies. The modem will reset and reboot to factory defaults. Host your Optim™ Solution with Actiontec. I logged on to it today and find that there are too many line noises and I suspect that is why it keeps rebooting. Any suggestions? Privacy | But opting out of some of these cookies may have an effect on your browsing experience. Restoring the device to factory settings removes all previous user configurations. I was wondering if DD-wrt would run on this router or a variant. C1900A. What is the default IP address to access the C1900A? By the way, Thanks for answering my comment. I did not expect that. As for checking your drivers that would be something Actiontec cannot help with. ZyXEL C2100Z (CenturyLink) VDSL2 Wireless Modem Router (Renewed) 3.8 out of 5 stars 11. I think my line is intermittent. There are 2 methods to restore default settings. Unfortunately, We can't make any recommendations on what type of wiring you should use or how you should connect it. I do have Centurylink but they definitely did not supply me with the device. Actiontec’s routers/gateways incorporate the most advanced WiFi 6 technology deployable today, tri-band 2x4x4 802.11ax. Does the C1000A support Internet Protocol version 6 (IPv6). The modem does feel very hot and so I've elevated it so increase the airflow. CenturyLink would have to suggest a newer model number based on your account and connection type with them. I would recommend this, call Centurylink and have them check your firmware version if they say they cant help you please tell them to do a conference call with the Actiontec Tier 3 Support line that they have with us. We’ve optimized antenna placement on three dimensions instead of just two to deliver a robust signal between floors and to the far corners of the home. I'll monitor it for a few days and then call Century Link and have them check their end again. It's kind of difficult to get to the, since I'm buying by phone service from DISH Network and renting the modem from them. Terms of Use | We here at Actiontec Technical Support consider the C1000A to be an archived product and to the best of our knowledge, no new firmware will be released for this product. FYI: I am asking the questions here about CAC004-31.30L.95 because I have not found anyone at CenturyLink who could/would answer them. Maybe try a different web browser to do the firmware upgrade. Next question would be why would you not set up the remote GUI to access your router from an outside IP address? and blinks from red to black and the status window says "Please wait while the firmware on your modem is upgraded" and the status stays at "Upgrading Firmware please wait ... 0%".
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