Electric Street With our support package, Symphony is the number one choice for the independent retailer. So, for example, the chipboard used will be better slightly better quality than what the chains & trade only suppliers use. Ok, firstly I must say I never write reviews, usually because I never find the time or simply forget.Buying a new kitchen is a big purchase for anyone one, then harder when the other half is saying we don’t need one so it was my job to convince we do.I have to say choosing symphony was the right choice. Get updates on events, news, special offers and more. The installers where very intimidating and forced my partner to sign a form which wavered any responsibility for the damage they caused. Customise your options with the choice of range, colour, handle, and worktop. Pen Hill Estate, Our outstanding trade offer provides a full product package to meet the demands of today’s merchant showrooms. Thank you for taking the time to leave a 5-star review of Symphony Group. “Symphony kitchens avoid! Totally arrogant. Really seriously annoying especially as they could not give a toss and I lose out a few hundred pounds. I truly appreciate the need to have a cut off for damage checks, but when the country is in a pandemic state and securing the right people to fit your kitchen in a ‘reasonable’ timeframe is almost impossible. Would you like to partner with Symphony? Customers include housing developers, social housing providers, retailers and … Once you have made your decision, simply email yourself (or your kitchen designer) with your choices and start planning your perfect kitchen. Moved into a New home with a Symphony Kitchen. Surfaces wiped down at the end masks worn at all times. We will use this information to provide the services you requested, and if you agree, to send you marketing information. Choose from our range of contemporary or classic designs, or if you prefer an ultra-handleless design, select our Linear ranges. These cupboards are really poor quality even though we keep being told they are rated five star. I will not hold my breath as the saying goes. Explained everything they were doing and we were totally happy with the work done.Followed all government safety guidelines for Covid. Thank you again guys. Gareth from Symphony visited my home to complete some work on the kitchen. However they were fully prepared with shoe covers, hand gel and surface wipes. We supply housing providers with kitchens for new build and refurbishment projects. We have an excellent reputation, delivering high quality products, backed by excellent customer service. The quality is very poor. Skyline partners with developers, architects and specifiers to create special designs in high-rise living spaces. Symphony is one of the UK’s leading suppliers of fitted kitchen, bedroom and bathroom furniture, constantly introducing the latest trends and product innovations. My Symphony directs homeowners to the right people to talk to about their Symphony products if they have a question or problem when they move into their new home. I contacted Symphony as the space that had been left for my dishwasher in my new build home was slightly too small. Yesterday Symphony came back out to do the work and to my wife's delight it was the same gent who had carried out the inspection!Today, I would say that it's like having a totally new kitchen. They were kind and courteous. Excellent customer service. The guy who came out was spot on and spotted a number of things that needed to be corrected (some of which we'd not even noticed!). We're glad that you had a good experience, and I'll pass along your feedback to Lisa, and the rest of the team. S72 7EZ. We will use this information to provide the services you requested, and if you agree, to send you marketing information. Would highly recommend not only on service but product quality as well. I had all my problems solved on the first visit. Founded in 1973, we have been serving customers in and around Burton on Trent for 40+ years. Unless you agree, Symphony will not share you information for marketing purposes with other companies. Had this kitchen in our new Redrow home and yet to speak to anyone who is completely satisfied. This means, the cabinets will be more durable & … Can’t wait to rip it out and change it for something of quality and ‘fit for purpose design’. The fitting must have been rushed but there should be no excuses for the complete mess the kitchen was in. We offer a free of charge, no obligation quotation service. Please do not reply with claims of how you are gold rated etc etc . Disgraceful products and service. I was fortunate to be put into contact with the Symphony rep for this area, Lisa Sherwin who helped us resolve all our problems and the project was finally completed. For symphony to have signed the kitchen of missing a shelve and the upstand bowing I think they need to look at the quality process. On turning right it was noted that no stop lights or indicators were working.Just proves my point that money is more important than peoples lives to this company. All the small details polished off, new uprights fitted on top of the new workbench, all the doors re-aligned etc!Really, really happy. DO NOT BUY!!! Refurb We were unable to turn around quickly to follow him whereby he had then disappeared.Unfortunately no witnesses and when contacted, a nonchalant and uncaring attitude from the company. Refurb Tony and colleague did a great job going above and beyond the original call out. Particular thanks to Sue who helped through the whole process, from chasing up and keeping me informed! The kitchen had quite a bit of damage and this could have been done by other contractors which is unknown. Choose from our range of contemporary or classic designs, or if you prefer an ultra-handleless design, select our Linear ranges. The Milane kitchen collection is brought to you by one of the largest UK suppliers of fitted kitchen, bedroom and bathroom furniture. We are happy to hear we managed to resolve your complaint and will pass your feedback on to our team. It has taken me almost 5 weeks to secure a joiner to complete my work after several had decommitted to the work due to self-isolating and while I appreciate this is not directly Symphony's issue, after spending thousands of pounds of a top range kitchen from them, I really did expect some flexibility from such as large and trusted organisation, Afterall, I have been patient with them and the 6 different damaged or incorrectly sent items they sent me, some of them replaced more than once – that in itself is a delay which has meant my joiner couldn’t complete the work on time, had to reschedule and come back but couldn’t just drop other work to complete my kitchen after Symphony sent me damaged items ! We were never told this or else we would not have bought them. Symphony collects your personal information when you request a brochure, subscribe to our newsletter or contact us. Upon moving in, all of the cupboard doors were chipped and had to be replaced. With our support package, Symphony is the number one choice for the independent retailer. Quality kitchen and bedroom furniture alongside our outstanding service for new build projects. Due to the 2nd installation and water damage we had another person visit to repair under the sink. An excellent and professional service we are very happy. We are glad that you have had a good experience with us and I will pass your comments along to our team. Please use our dealer locator to identify your local stockist. He outlined The original installation was missing a shelf under the sink and the reason behind the upstand bowing was due to the original installer not aplying enough adhesive. I received excellent customer service from Symphony and a positive resolution to my complaint about the discolouration of my kitchen cupboard doors, which is reflected in my 4 star rating. Get updates on events, news, special offers and more. What an absolute shambles. See what your Symphony kitchen could look like before you buy? Just disappointed on the damaged units the response from symphony in relation to the contractors that they use. I hope the relevant people are recognised and congratulated as they are an asset to the company. Hi Michelle, thank you for taking the time to leave a 5-star review of Symphony Group. If you’d like to get in touch with us to find out more, please complete the form below and we’ll get back to you as soon as we can. Poor quality, doors coming off at the hinges, corner cupboards you can’t access.Our neighbour tried to order some more doors but they were shockingly expensive.Definitely the worst thing about our house. Quality kitchen and bedroom furniture alongside our outstanding service for new build projects. Our outstanding trade offer provides a full product package to meet the demands of today’s merchant showrooms. Symphony collects your personal information when you request a brochure, subscribe to our newsletter or contact us. By checking this box you are allowing your information to be used in accordance with The Symphony Group’s. Park Spring Road Our team of recommended installers offer a full service. Lastly, when driving, if you spot a Symphony wagon approaching, take serious note and be aware, otherwise you could have the same problem as did I.

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