The chair was easy to put together following the included instructions and looks great. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. Theirs no funny business here. Well packed and no damage. Couldn't be happier with the service and with the chair. I highly recommend using a drill with a depth gauge attachment so as to not worry about drilling through the desk. Boy was that the right decision. Had to shim these and now they are okay. The shipping was 1 week faster and chair easy to assemble. I purchased a desk / chair combo. Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. The upgraded wheels I selected make moving the chair around easy and smooth. I chose one of the designs they offered for the cover and it was very pretty! All in all I am happy with my purchase.Crandall is not the only seller of remanufactured chairs. Thank you! Though I’ve been working from home for years, I was reluctant to spend nearly $1000 on a chair. Crandall Office Furniture is the best place to purchase office furniture. Julian Great chair -- great experience. Thanks! Great price for a remanufactured Steelcase V1 highback! They've been super easy to deal with as well! Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V1 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made. Overall great first impression, and would purchase from again. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. The only thing required was to attach the back to the seat. Theirs no funny business here. We are excited to be able to use our unique skill set to help the courageous hospital workers, who are literally putting their lives on the line to make sure each and every one of us are safe. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. Smooth, easy experience. Super happy with product and customer service. Delivery was quick and setup was easy because of included documentation and web support showing how the pieces fit together. Every chair we remanufacture gets the old fabric removed, chair pads are sterilized with high temperature steam, and new fabric is applied to-order. The V1 Leap was made between the years of 1999 and 2007, when it was upgraded to the Version 2 (V2) model, which is still being made new today. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. Ordered a Leap v2 with stool kit. The chair feels like new. I had my chair in less than two weeks. My chair looks new. } They made the return process completely painful. Purchased a Steelcase Leap V1 Highback on Oct. 27 and received it on Nov 3. They are so helpful. In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! I’m happy that I decided on Crandall for my purchase. I had a difficulty with the center post height, and Mr. Crandall himself addressed the problem and sent me some new casters for the chair, and that made all well. Looks like you're using new Reddit on an old browser. My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. I know the frame is used, but it looks new, just like all the new parts. They shipped me a replacement the next day. Very happy with my remanufactured SteelCase Leap chair. Due to their size, they work great on low-pile or dense carpets, and operate best with loads of 200lbs or less. I want to say how impressed I am with my Steelcase Think Chair. (verified owner) – June 8, 2020. I got a Leap V2 chair and everything turned out great. Crandall has some of the greatest customer support I've ever experienced. With the shortage of face masks with the COVID-19 virus, several local hospitals reached out to us due to our sewing capabilities and asked if we could help sew reusable cotton face masks for hospital workers. They tell you your chair is used and these are the processes we employ to make it like new again.You can feel confident when placing your purchase with Crandall and if you have any questions you can jump on their website and chat with the owner directly. I needed a better office chair for the long hours in front of my home office desk. We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. } Installation was easy and the chair is of impeccable quality. Love my like new chair. Very well done chair – I just didn’t like it. Super high quality, priced better than used, really fast shipping, exceptional customer service. Much quieter on a hard surface. Refurbished office chair with new upholstery, and components made the chair look and feel like new. Good deal on the part I needed and good customer service. I could replace the seat, but a thicker, denser more durable seat cushion was what I really needed. 75mm casters are also great for larger / big and tall users, as they will roll much more smoothly under stress, and also give you an additional bit of height to your chair. I had previously used an Ikea Marcus, but because adjustability was limited, I found myself having to maintain my own posture while working. We recommend the heavy duty cylinder for people over 225lbs. The quote I got from the original manufacturer was over $100 not including shipping. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly decrease rolling noise on hard surfaces. — A happy customer, Anton R. I found 3 that looked good, until I checked them out. Please Click Here to Contact Us Directly to Discuss Availability, and Specific Lead Times for orders over 100 Chairs, you can click here to learn more about our office chair remanufacturing process, Click Here for More Information on our Custom Fabric V1 Leap Chairs, Brand New Virgin Foam Seat Pad on Every V1 Leap, Lead time (6-100 chairs): Made-to-Order in 5-10 Business Days or Less, Lead time (100-1000 chairs): Made-to-Order in 10-15 Business Days or Less, Lead times are estimates, and are based on always-in-stock black fabric and soft floor casters, Guilford of Maine – Open House Fabric Line, Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade), State of the Art Dye Sublimation Technology, Colors Passed Independent Wear & UV Testing, Rated at 120,000 Double Rubs (15,000+ is considered heavy duty commercial grade), Softer & More Breathable Than Standard Fabrics, Burch Fabrics – Allante Vinyl Line (6 colors) – Rated at 100,000 Double Rubs, Burch Fabrics – Vintage Vinyl Line (Vintage – English Toffee Only) – Rated at 50,000 Double Rubs, Anti-Bacterial / Anti-Microbial / Mildew Resistant / Sulfide Stain Resistant, Burch Fabrics – Fortress Vinyl Line – Rated at 100,000 Double Rubs, Ink Cleanable / Anti-Bacterial / Anti-Microbial / Sulfide Stain Resistant, Those Needing Extra Height in their Chair (slightly more than 75mm twin-wheel).

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