NOT QUITE A 5 STAR HOTEL. Hotel suites very spacious and clean! We will definitely come back and stay at the SwissOtel . This was my second visit to Swissotel Makkah and honestly speaking I wouldn’t stay at any other hotel other than Swissotel Makkah. more. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. Definitely recommend if you plan a pilgrimage to Makkah. I sorry but I paid for my stay and breakfast. We were warmly welcomed and we felt almost like at home. Your Room services manager Rashid Abbasi was exceptional and he is truly an asset to your organisation. The room carpets could be a bit cleaner and same with the bathroom. Check in took too long (over one hour) despite the large reception staff. It was a good location & the room overseeing the haram view was really great. We thank you for expressing your opinion and we are glad that our services have got your satisfaction. Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. He made sure our stay with yourselves was nothing but amazing. Unfortunately, the staff at the Accor limitless desk were disappointing and it is better to go to the reception desk for a much smoother check-in experience. Taxes and fees that are shown are estimates only. Toilets which were kept cleaner than hilton during the month of Ramadan.I didnt spend time in a room however the communal areas certainly felt 5 star. Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. Really it was very nice trip the hotel and stuff was more helpful and hospitality our room viwe with direct on Haram preferred for all old people whom can not walk to much as hotel is close to Haram and praise circulated inside room speakers. Other than the hotels been ok. Dear Hanaan, Thank you for your kind opinion, please excuse us for any served meal which didn't meet your expectations, We look forward to serving you on your next visit to our hotel. Claim your listing for free to respond to reviews, update your profile and much more. Breakfast has gone downhill, very disappointed so I’ve been skipping breakfast. We had very bad experience when we the taxi driver wanted to drop us off in front of hotel entrance. Really appreciate you help and assistance during our stay. Swissotel Makkah, Mecca Picture: clock tower - Check out Tripadvisor members' 5,546 candid photos and videos. There are more places to choose from in the Mecca area. Breakfast was on point! They used to have such a variety of food but it’s not so great now. One hair conditioner for two persons. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only property in the Abraj Al Bait Endowment with a … Dear Guest, we are sorry that you had a bad experience. We look forward to serving you during your next visit. We’ll consider your comment about breakfast and cleanliness and forward it immediately to the concerned department. Prices are the average nightly price provided by our partners and may not include all taxes and fees. more. Dear Yahia, Thank you for your kind opinion we are pleased that our services have met your expectations; we will take your comments about check-in into consideration, We look forward to serving you soon and promise to provide you with better services during your next visit, Close to haram, kaaba view is mesmerising, We stayed for four nights in two types of room the Kaaba view and the city view. It has been our pleasure to serve you and we’re looking forward to welcoming you again. Carpets dirty and bathroom needs mould removing. Swissotel Makkah offers a fully equipped business centre, providing guests with everything they need to stay on top of their work. accor makkah blog What guests love about the Makkah Clock Royal Tower, a Fairmont hotel With its more than 1,600 rooms and suites occupied year-round, the Fairmont hotel in the landmark Makkah Clock Royal Tower is clearly a favourite with visitors to the Holy City. Dear Guest, may Allah accept your good deeds. One word EPIC. I will be Recommending Swissotel Makkah to all my family and friends and thanks again for making our stay exceptional. This is the version of our website addressed to speakers of English in the United States. At the end they failed to grant us two rooms in same floor!Bedrooms:bedrooms were ok, although AC control panel is not easy to controlBathroom:average bathroom and switching from cold to hot was malfunctioned in the shower room. Room was clean. If you are staying in floors 24 and above, the lifts are a nightmare. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? They were extremely inefficient. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Location:Although this hotel is located within clock towers area, but this is the longest distance hotel to get to and from Haram. Overall good experience first time for me and I would defo return insha Allah. My view from my hotel room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We thank you for expressing your opinion and we are glad that our services have got your satisfaction. Dear Guest, Thank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations. Room was great, food was delicious, very close to the Haram. We look forward to serving you during your next visit. The distance was not too far from haram either. For 5 stars it’s little sheep. We really enjoyed the stay & people were really nice. This is the version of our website addressed to speakers of English in the United States. Dear Ayman, we are glad that you had an amazing experience during your stay at our hotel. Food was fine. The Kaaba view was definitely worth the money and the view was mesmerising and definitely recommended. Shahzad Majeed. Location for my trip was excellent. This is the version of our website addressed to speakers of English in the United States. Lifts:lifts are working in funny stupid way ! Kindest regards. Hotels near Great Mosque of Mecca - Masjid al-Haram, Hotels near (JED) King Abdulaziz Intl Airport, We compared the lowest prices from 14 websites, We compared the lowest prices from 10 websites, Makkah Clock Royal Tower, A Fairmont Hotel, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 11 websites, Movenpick Hotel & Residences Hajar Tower Makkah. very slow check in process seems to me inexperience staff, break fast not a high quality as should be in a 5 star hotel. Continue your visit to www.tripadvisor.in, Ajyad Street King Abdul Aziz Endowment, Mecca 21955 Saudi Arabia, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Beautiful view of ka’bah from my room which we paid for- worth every penny. Review tags are currently only available for English language reviews. Dear Nadia, this is Swissotel Makkah, not Swissotel al maqam, thank you. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. Five star without a doubt. Please see our partners for more details. We look forward to serving you during your next visit. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid.

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